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ChatCut Docs

Account, Collaboration, and Billing

Manage Your Plan

Subscription actions are in Credits history, not on a separate account website.

How do I change my plan?

  1. Open the avatar menu in the top-right of the editor.
  2. Select Credits history.
  3. Find the Subscription section.
  4. Select Change Plan.
  5. Choose an available plan and billing cycle, then confirm checkout.

How do I cancel or resume?

Under Avatar → Credits history → Subscription, select Cancel Subscription. The dialog shows the period-end date. Paid access remains active until that date; cancellation does not create a refund.

Before cancellation takes effect, return to the same section and select Resume Subscription to reverse it.

How do I update payment?

Select Manage Payment in the Subscription section. If a payment is past due, the action may be labeled Update Payment instead.

For a refund request or an incorrect charge, first collect the date and transaction from Credits history, then select Feedback in the avatar menu or email team@chatcut.io.