ChatCut needs browser or operating-system permission for recording, screen sharing, downloads, and some local Desktop workflows. Grant only the permission required by the action you started.
Microphone or camera is blocked
- Select the site-permission icon beside the ChatCut address in the browser.
- Allow Microphone or Camera for ChatCut.
- Confirm the intended input in Record settings.
- Reload the project if the device list does not refresh, then retry.
On macOS or Windows, also check the operating-system privacy settings for the browser or ChatCut Desktop.
Screen recording does not start
Start Record → Screen, then choose a window, tab, or screen in the browser picker. Enable Share audio there only when system or tab audio is needed. Cancelling or denying the picker ends the attempt without a take.
A finished export does not download
Allow downloads for the ChatCut site and check the browser’s download panel. A cloud export downloads automatically only once per browser; use Download again in the completed export row if another tab claimed it.
Desktop cannot read or save a local file
Confirm that the source still exists at its original location and that ChatCut Desktop has permission to read the folder. For export, choose a writable destination with enough free space. Relink moved source media instead of creating unrelated duplicates.
See Record Voiceover, Camera, and Screen and Export Queue, Downloads, and Retries.